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KBC Success Vacation Sdn Bhd
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We are a chartered transport and travel services company based in Malaysia which specializes in airport and hotel transfers and custom-made private tour packages including Kuala Lumpur, Penang, Johor Bahru, Singapore and Thailand. Our company focuses on providing effective, comfortable and reliable solutions for a stress-free travel experience which we have gotten you covered.
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Frequently Asked Questions
If you provide your flight details in advance, the driver will track your arrival time, and generally, if the flight delay prolong to midnight, it will incur midnight surcharge.
However, charges may apply if the delay is not flight-related.
All passengers must have valid travel documents (passports, IDs, visas) ready.
Foreign travellers entering Malaysia are currently required to complete a Malaysia Digital Arrival Card (MDAC) at least three days before arrival.
Yes, all passengers are generally covered under the vehicle's commercial insurance.
Our company appreciates at least 48 hours' notice for any changes or cancellations, and may not impose a fee for timely cancellation unless upon booking that we clearly stated to customer that NO cancellation is allowed.
Payment options often include cash (to the driver upon arrival), online bank transfer, or credit card (which may incur a handling fee).
Common surcharges may apply for midnight transfers (e.g., between 11:00 pm and 5:59 am) or additional pick-up/drop-off points.
Prices are usually quoted per vehicle, not per passenger, and are based on factors such as distance, vehicle type, and duration. The quote typically includes fuel, driver fees, tolls, and parking.
We can provide child or baby seats for an additional fee, but availability may be limited. You may also bring your own seat.
Luggage capacity varies by vehicle. Generally, each passenger is allowed one piece of standard-sized luggage (e.g., 24 inches).
Inform us in advance if you have oversized items to ensure a suitable vehicle is arranged.
We offer a range of vehicles, from standard sedans to larger MPVs and vans like the Toyota Innova, Toyota Alphard/Vellfire, or Hyundai Starex, to accommodate different group sizes and even buses.
We will send the driver's contact and vehicle details the evening one day before your scheduled departure, typically by 6:00 pm (GMT+8).
Yes, private transfers offer flexibility to customize routes and add stops. Be aware that additional charges usually apply for extra stops or significant deviations from the planned itinerary.
You will typically need to provide your pick-up location, drop-off destination(s), desired date and time, number of passengers, and contact information. For airport transfers, providing your flight number allows the driver to track arrival times in case of delays.
It is recommended to book at least one day in advance, and even earlier during peak tourist seasons or holidays, to ensure vehicle availability.
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Location
Blk B-2-236, GM Klang Wholesales City, Jalan Kasuarina 1, Bandar Botanik, 41200 Klang, Selangor Malaysia
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KBC Success Vacation
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Blk B-2-236, GM Klang Wholesales City, Jalan Kasuarina 1, Bandar Botanik, 41200 Klang, Selangor Malaysia